Answer Line: An obscenely slow Internet connection when you're paying for a fast one

Interronator is paying Time Warner for 20mbps Internet service, but is only getting about .7 (note the decimal point).

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Almost no one gets the Internet performance that their ISP advertises. Variables make Internet speeds impossible to predict, and the providers advertise the best possible theoretical speed.

But the difference between the advertised speed and the real one should be reasonably close. If you're regularly getting less than 70 percent of what you were promised, and the price you're paying isn't amazingly low, you've got a serious bottleneck.

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