Zendesk security breach affects Twitter, Tumblr, and Pinterest users

Customer service turned into customer disservice on Thursday, when a security breach at Zendesk spilled over to affect Twitter, Tumblr, and Pinterest users. Zendesk, which supplies customer service software for the three companies, said on its blog that hackers downloaded the email addresses of users who contacted the three social networks for support help, along with the subject lines of said support emails. The company claims that no other critical data has been accessed. Zendesk discovered the breach earlier this week, then patched the vulnerability and closed off the hacker's access in short order. The company has more than 25,000 clients, but it said no other Zendesk customers were affected by the breach, which was apparently highly targeted. To read this article in full or to leave a comment, please click here