Google+ beats Facebook in customer satisfaction index

Google+ beats Facebook in customer satisfaction index

Facebook may enjoy the status of the world's largest social networking website, but when it comes to customer satisfaction, rival Google+ ranks way ahead of it. According to the American Customer Satisfaction Index (ACSI) E-Business Report, Facebook is now one of the least liked social media sites in its index, while Google+ and Wikipedia are on the top of the list. Facebook has dropped by 8 percent with a score of 61 out of 100 points. The report also details what things people dislike about [...]
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